MIKE HIGGINS & ASSOCIATES, INC.


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Directors' Reinforcement

We have created a presentation for your Board of Directors that can be used as a refresher regarding Performance Compensation for STAKEHOLDERS.

Click on the link below to download the presentation.  Once the download is complete, double-click on the downloaded file to uncompress the PowerPoint presentation.  Use the "Browse" button to specify where you would like to save to file to on your computer.


Excel tools from our Coaching Stakeholders Manual

Right mouse-click on any link below, then select "Save Target As..." to begin the download process!


Planners

We have created planning tools for our clients.

Right mouse-click on any link below, then select "Save Target As..." to begin the download process!


KPI Definitions

We have created standardized definitions for the most commonly used KPIs.

Right mouse-click on any link below, then select "Save Target As..." to begin the download process!


Model Building Exercise Download

We have developed a web version of the Certified Coaching STAKEHOLDERS Program pre-conference model-building exercise.  The model building exercise takes participants through the process of building a performance scorecard and reward pool.  We recommend that all of your coaches go through this exercise, even if you have been on the program for several years.  You don’t have to stop at the coach level, however; you may want to encourage all employees to complete this exercise.

Right mouse-click on the link below, then select "Save Target As..." to begin the download process!


Certified Coaching STAKEHOLDERS Manual (NEW)


Certified Coaching Client Network

Contact people who attended your Certified Coaching STAKEHOLDERS Program or people who have attended other sessions


Personal Development Assessment

An employee evaluation system that includes the option of varying payouts based on individual performance


Employee Orientation

These downloads below are Microsoft PowerPoint slide shows that introduce the Performance Compensation for STAKEHOLDERS™ concept. The first three are full orientations, which will probably take about 60 minutes to present, while the fourth and fifth are more abbreviated and should take about 30 minutes and 15 minutes, respectively.


Kickoff Presentations

A series of presentations to kick the concept off in your organization, including images and speakers' notes.


Excel Tools: What If Payout Calculator and Payout Certificates

A collection of spreadsheet tools to help maintain the program including check-like payout certificates and various graphs and charts. 


Internal Customer Satisfaction Surveys

Four sample surveys to help assess internal service quality.